Privacy Policy

Privacy Policy

At Tire Streets UK, accessible from tirestreets.co.uk, your privacy is one of our top priorities. This Privacy Policy explains what personal information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Tire Streets UK is the data controller responsible for your personal data. If you have any questions about this policy or how your information is handled, you can contact us at: https://tirestreets-uk.gorgias.help/en-GB/contact

2. What Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Mobile number

  • Delivery address

  • Order history

  • Preferences and consents (e.g. email/SMS marketing)

  • IP address, browser type, device information (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To fulfil orders and deliver products

  • To provide customer support

  • To send you transactional messages (order confirmations, shipping updates)

  • To send you marketing messages (if you’ve opted in)

  • To improve our website and user experience

  • To comply with legal obligations

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Contract: To fulfil our agreement with you (e.g. processing and shipping your order)

  • Consent: For email and SMS marketing communications

  • Legal obligation: To comply with applicable laws and regulations

  • Legitimate interests: To improve our services and understand how users interact with our website

5. Marketing Communications

With your consent, we may send you marketing communications via:

  • Email

  • SMS

These messages may include product updates, promotions, or exclusive offers. You can opt out at any time by clicking "unsubscribe" in our emails, replying "STOP" to SMS, or contacting us directly.

6. Sharing Your Data

We do not sell your personal data. We may share your data with trusted service providers who help us deliver services (e.g. email platforms, SMS gateways, payment processors, couriers). These providers are contractually required to protect your data and only use it for specified purposes.

7. Data Retention

We will retain your data only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. You can request deletion of your data at any time.

8. Cookies

We use cookies to improve your experience on our website, including remembering your preferences and collecting usage statistics. You can manage your cookie preferences through your browser settings.

9. Your Rights

You have the following rights under the UK GDPR:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to object to processing

  • The right to restrict processing

  • The right to data portability

  • The right to withdraw consent

To exercise these rights, please contact us at https://tirestreets-uk.gorgias.help/en-GB/contact

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

For questions, concerns, or to exercise your rights, contact us at: https://tirestreets-uk.gorgias.help/en-GB/contact

By using our website, you consent to the terms of this Privacy Policy.